Follow-up platform·Chimneys and fireplaces·Cheminée de l'Est

A platform to follow up with customers when maintenance is due

Chimney maintenance comes back regularly, but few customers think to call. The platform centralizes maintenance follow-up campaigns and hands replies to an SMS agent that books the appointment.

Verified Project · Measured Figures

For every maintenance follow-up

1 outil

01What we built

What we built

  • Central management of every maintenance follow-up campaign
  • Segmentation by region, sector or specific case
  • Configurable campaigns tailored to each need
  • Replies delegated to SMS qualification agents, booking straight into the calendar

02How it works

How it works

  1. Existing customers

  2. Follow-up campaign

  3. Reply to the SMS agent

03Return on investment

Return on investment

Existing customers get a maintenance follow-up instead of being forgotten, and appointments land straight in the calendar. Measured results are being compiled.

Measured MetricVerified Result
For every maintenance follow-up1 outil

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